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RBI guidelines for cooperative banks to improve customer services

Posted Date : 19-Nov-2011 , 05:43:50 pm | Posted By CASANSAAR print Print

The Reserve Bank of India (RBI) has asked cooperative banks not to insist on signatures of both the joint account holders for withdrawal of a fixed deposit at the time of maturity if the account was opened with instruction that either of survivor could operate it. The RBI said in a communication to CEOs of cooperative banks. 

RBI had issued similar instructions to commercial banks earlier to improve customer services. 

Category : Banking | Comments : 0 | Hits : 722

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