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CBIC launches e-Office to automate internal file handling

Posted Date : 16-Jun-2020 , 10:32:27 am | Posted By CASANSAAR print Print
The Central Board of Indirect Taxes and Customs (CBIC) on Monday launched 'e-Office' in over 500 GST and customs offices that will help improve governance by automating the internal processes of handling files. The launch of the application marks a fundamental change in internal office procedures that are so far based on manual handling of files and paper movement.

"The CBIC expects e-Office would complement its many other (information technology) IT-led reforms that are directly aimed at enhancing the ease of doing business for the trade and industry," an official statement said.

The e-Office application, developed by the National Informatics Centre (NIC), enables online file-related work, starting from receiving and marking dak, operating a file, preparing a draft letter, its approval and signature and dispatch of the signed letter.

CBIC Chairman M Ajit Kumar launched the e-Office application in over 500 central GST and Customs offices pan-India.

"Over 50,000 officers and staff will use this application, making CBIC one of the largest government departments to automate its internal office procedures," the statement added.

The launch of e-Office is one more measure taken by the CBIC in leveraging technology for providing a faceless, contactless and paperless indirect tax administration. #casansaar (Source - PTI, Economic Times)

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